Shipping policy

Last updated: 17 August 2026

We pack your Doodleholic orders with care and send them on their way through India Post / Speed Post. Here's what you can expect once you place your order. 💛

1. Shipping within India

Doodleholic currently ships orders within India through India Post / Speed Post.

2. Shipping charges

Orders of ₹900 or more qualify for free shipping within India. For orders below ₹900, shipping charges are calculated according to the applicable India Post / Speed Post rates, based on factors including package weight and delivery location. The applicable shipping charge will be shown at checkout.

3. Order processing

Orders are generally processed within 1–2 working days. Once your order has been processed and dispatched, the delivery timeline depends on India Post's applicable service standards, destination and postal-network conditions.

4. Delivery timelines

We do not promise a fixed delivery date because delivery times can vary depending on the destination and the postal network. Your order will be subject to the applicable India Post / Speed Post delivery timeline for your location.

During festivals, public holidays, periods of unusually high demand, weather events or other circumstances outside our control, delivery may take longer than usual.

5. Tracking

Where tracking is available for your shipment, we will share the relevant tracking information with you.

If you have a concern about your delivery, please contact us at aninajacob94@gmail.com and we'll do our best to help.

6. Delivery address

Please make sure your delivery address, phone number and PIN code are accurate and complete when you place your order.

If an order cannot be delivered because the address or contact information provided by the customer is incorrect or incomplete, any additional shipping or return-related costs may be borne by the customer.

7. Failed delivery and returned parcels

If India Post is unable to complete delivery and the parcel is returned to us, please contact us once you receive the notification or become aware of the return.

Where the failed delivery is due to an incorrect address, incomplete details, recipient-side issue or another customer-side reason, any additional cost involved in re-shipping may be borne by the customer.

If delivery fails for reasons outside the reasonable control of both the customer and Doodleholic, we'll work with you to find the most appropriate resolution.

8. Delays

Once an order has been handed over to India Post, certain delays may be outside Doodleholic's control. This can include postal-network delays, public holidays, weather conditions, strikes, technical disruptions and other unforeseen events.

If your parcel is delayed, we're still here. Contact us and we'll help you check what's happening.

9. Need help?

Email: aninajacob94@gmail.com
Phone: 9497268023
Support Hours: 10:00 AM – 4:00 PM

Please include your order number when contacting us about a shipment so we can help you faster.